Privacy Policy

This privacy policy provides general information about the processing of personal data when you visit our website. We collect only those personal data that are necessary to accomplish our legal rights and obligations.

Controller of personal data collections

The controller of the personal data is Bestway Solutions DOOEL Skopje (hereinafter: Bestway Solutions), with headquarters at st. Vladimir Komarov, Skopje, Republic of North Macedonia.

Personal data is processed in accordance with the provisions of the Law on Personal Data Protection.

Whose data do we collect

We can collect data related to the following categories of persons:

Visitors to our website We usually collect navigation data (see below) which is used to analyze data from visits to our website as well as to maintain information security on our website. For more info about cookie-usage, read our cookie policy.
Persons who, based on the Law on Personal Data Protection, submit notifications and requests to Bestway Solutions. In these cases, this data has a limited scope (such as first and last name and contact details) and is closely related to the professional activities of the controller.

Categories of data to be processed

  1. Navigation Data

When visiting our website server, logs are created for each visitor with the following data:

When visiting our website server, logs are created for each visitor with the following data:

  • Your Internet Protocol (IP) address;
  • The device from which you are accessing, type and model;
  • Your operating system;
  • Browser type, plugins and version;
  • The pages you visit on our website and the time you spend on each page;
  • The URL of the page that redirected you to our website and, in some cases, the terms you used when trying to find the website;
  • The language of the browser you are using;
  • Country (specified via IP address).

Server logs are automatically deleted within 15 days, unless circumstances require a longer stay, for example, to investigate a virus or malicious attack.

We independently maintain the servers and carry out all activities on the website internally, including the logs that are created and the analysis of the data that is transmitted from the visits to our website.

2. Data that users voluntarily submit

The personal data we collect from your visit to our website are those that you voluntarily submit for specific purposes, in order to enable us to exercise our powers to comply with legal and regulatory requirements and to achieve the specific purpose for which they data is provided, such as providing feedback, and / or violating personal data or requesting any other service by Best Solutions.

We may collect any of the following categories of personal information: name and surname and email.

Categories of personal data users

The personal data processing activities related to the usage of the Bestway Solutions website are performed by the employees responsible for these services or the persons in charge of performing the activities in question.

We do not share information about you and/or your visit to our website to third parties, except in the following cases:

  • in case of hiring service providers, if Bestway Solutions hires them as processors, which will oblige them to follow the instructions of Bestway Solutions and provide protection of personal data processed when providing those services in accordance with the laws and other relevant legal acts;
  • At the request of a court, the police or other authorities to exercise their powers and only if there is a legal basis for it.

Storage time of collected data

The data we collect is stored in accordance with the law and the period required to achieve the purpose of processing.

What are your rights?

Your rights regarding the processing of personal data are:

  • the right to be informed about the processing of personal data;
  • right of access to personal data;
  • right to correct and delete personal data;
  • right to restrict the processing of personal data;
  • right to object;

Right to submit a request to the Agency for Protection of Personal Data

If you consider that the manner in which Bestway Solutions processes your personal data violates the provisions of the Law on Personal Data Protection, you can submit a request to the APPD as a supervisory body, in accordance with Article 97 of the Law on Personal Data Protection.

Changing privacy policy

The privacy policy will be regularly amended in accordance with the changes and our activities.